Privacy policy

Privacy Policy

Ivy & Vale respects your privacy and is committed to protecting your personal information.

We may collect information such as your name, email address, shipping address, billing address, phone number, order details, and payment information.

Your information is used to process orders, provide customer support, send shipping updates, improve our website, and prevent fraud.

We do not sell your personal information.

We may share necessary information with trusted service providers, such as payment processors, shipping partners, and website platforms, only to complete your order or operate our store.

Our website may use cookies to improve your shopping experience and analyse website performance.

You may contact us at any time to request access, correction, or deletion of your personal information.

For privacy questions, contact our 24/7 support team at: contact@ivyvalestore.com

Free shipping

Free shipping on every order. Tracking included from dispatch to delivery.

30-Day Guarantee

Not the perfect fit? Exchange or return your item within 30 days.

Here to Help

Questions about sizing or your order? Our support team replies within 24 hours.

Secure payment

Your payment is encrypted and protected. We accept major cards and PayPal.