Contact information

Contact Information

Store name: Ivy & Vale

Customer support email: contact@ivyvalestore.com

Our support team is available 24 hours a day, 7 days a week.

Please include your order number when contacting us about an existing order.

Free shipping

Free shipping on every order. Tracking included from dispatch to delivery.

30-Day Guarantee

Not the perfect fit? Exchange or return your item within 30 days.

Here to Help

Questions about sizing or your order? Our support team replies within 24 hours.

Secure payment

Your payment is encrypted and protected. We accept major cards and PayPal.